Getting started
What it takes to set up ChatBeds, from creating your account to your team's first week on WhatsApp.
ChatBeds is a hotel system you run from two places. Your team works from WhatsApp: they book guests, check them in and out, report rooms clean and log problems by message or voice note. You and your managers see everything live on the web dashboard at app.chatbeds.app.
Most hotels are set up in an afternoon. You do not need to finish everything in one go: ChatBeds saves your progress at every step.
The path in four steps
- Create your account. Sign up with your email or Google, then confirm your email.
- Follow the set-up wizard. Five short steps: your property, how you work, your goals, your plan and WhatsApp. Only the first step is required.
- Choose a plan. Stay on Free if you have 3 rooms or fewer, or start a 14-day free trial of a paid plan.
- Bring your team in. Connect your hotel's WhatsApp number, add your staff and let them try their first commands.
After the wizard, a Finish setting up list on your dashboard shows what is left, so you always know the next thing to do.
Who goes through the set-up
The person who creates the account (the owner) is taken through the wizard. Team members you invite later join your account as it is and skip it.
Pages in this section
Sign up
Create your ChatBeds account and confirm your email.
The set-up wizard
The five set-up steps and the Finish setting up checklist.
Plans and the free trial
Free, paid plans, the 14-day trial and the discounts.
Your first week
A practical checklist to get your hotel running smoothly.
Then, WhatsApp
When your account is ready, the WhatsApp section explains how your team works day to day.
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