Team
Give your people the right access, track their shifts and see who did what.
ChatBeds has two kinds of people. Most hotels use both.
| Who they are | Where you manage them | |
|---|---|---|
| Dashboard logins | People who sign in at app.chatbeds.app, such as the owner, the general manager, the accountant or the front office | Settings → Team and permissions |
| WhatsApp staff | People who run the hotel from their phone: receptionists, housekeepers, technicians, supervisors | Staff in the sidebar |
One person can be both. For example, Maria, your general manager, can have a dashboard login and also send commands from WhatsApp.
Two separate roles
A dashboard login has a dashboard role (what the person can see and do in the web app). A WhatsApp staff member has a staff role (which chat commands they can send and which alerts they get). Setting one does not change the other.
What you can do here
- Decide what each person can see and change, and at which of your properties.
- Add your WhatsApp team, set their shifts and see who is on duty right now.
- Check hours worked on the time sheet.
- See a full record of who did what, from WhatsApp or the dashboard.
- Run several properties from one account.
Roles and permissions
Built-in roles, your own roles, and access per property.
Staff and shifts
The staff list, clocking in and out, and the time sheet.
Activity log
Who did what, when, and from where.
Multiple properties
Switch between hotels and see them all together.
New to ChatBeds? Start by connecting your WhatsApp number, then add your team.
Still need help?